If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method, once we have received the returned item back and confirmed that it meets conditions,(labels still on garment and in original condition) so make sure you post it back to us in good time. Please be aware you are responsible for the item until it reaches us so we recommend that you use a registered post with a tracking number. MR BIG MAN are totally committed to protecting the privacy of our site visitors and customers. The MR BIG MAN CLOTHING team members are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is a necessary part of providing a service to you - e.g. Arranging for a product to be sent to you. Your personal data will be used to provide the information, goods and sevices offered through our website to you for billing and order fulfillment.